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WELCOMING YOU BACK
ROCK MILL'S APPROACH TO THE COVID-19 PANDEMIC
OUR COMMITMENT TO YOU

Whether you’ve been part of the Rock Mill crew for years, or just getting started, we want to you to know that we prioritize the health and well-being of our community in every decision we make.  Please take some time to review our policies and procedures for Rock Mill during these uncertain times.

Health Policies

Do not visit the gym if you are experiencing symptoms or have been exposed to COVID-19.

Wash or sanitize your hands when entering the gym and frequently throughout your visit.

Practice social distancing, staying at least 6 feet apart from other members or staff.

Wear a mask at all times while visiting the gym unless you have a health condition that prevents you from doing so.

Gym Updates
  • Rock Mill has limited occupancy to 40 people.
  • NO loose chalk. Liquid Chalk preferred (dispensers are available throughout the gym).
  • Drinking fountains will be closed – bring a refillable water bottle.
  • Cubbies and lockers will be limited – bring all belongings in a bag and carry them with you throughout your visit.
  • Yoga props and mats will not be available.
Adjusted Hours

MONDAY-THURSDAY
11:30am – 5:30pm   Open Climbing
5:30pm – 10:00pm   Reservations only

FRIDAY
11:30am – 10:00pm   Open Climbing

SATURDAY
8:00am – 9:00am   Morning Yoga
9:30am – 8:00pm   Open Climbing

SUNDAY
8:00am – 9:00am   Morning Yoga
9:30am – 6:00pm   Open Climbing

Social Distancing at Rock Mill

FREQUENTLY ASKED QUESTIONS

Reservation Questions

All members, punch pass holders, and guests are permitted to visit Rock Mill. 

If you intend to visit the gym before 5:30 pm on weekdays, you do not need a reservation to climb. During these hours only, our gym is open on a first come, first served basis. Our visitor capacity is 40 people, and you can find out how many people are currently at the gym at any given time by heading to our home page and viewing our live Occupancy Counter.

If you intend to visit after 5:30 pm on week days you will need a reservation. You can click here to make a reservation through our website.

You can click here to make a reservation through our website. You can also use the free RGPro app, which is our online reservation system and is available on both Apple and Android products.

We ask that each individual makes an appointment for him/herself only, plus any children attending as well.

Yes, we are currently providing shoe rentals. Just ask at the front desk!

Each reservation is for the entire facility, including the fitness room.

Reservations can be made up to one week in advance.

If you need to cancel your reservation, you can do so through the RGPro app or give us a call at least 24 hours in advance to let us know.

No, you can visit the retail shop at any time during open hours.

Membership Questions

Anyone can purchase a membership at any time by clicking here.

We understand if you feel uncomfortable attending the gym at this time. If you would like to freeze or cancel your membership, you can do so by clicking here

General Questions

We are doing everything we can to ensure the health and safety of our community as we reopen. You can read about our decisions in detail on this page.

Yes, the fitness room (including the tension board and all weight training equipment) will be available to you at any time on weekends and before 5:30 pm on weekdays, or within your reservation after 5:30 pm on weekdays.

Currently we are offering two in-person yoga class – on on Saturday mornings and one on Sunday morningsy mornings at 8am in the climbing hall. This class is capped at 15 people and we ask that you make a reservation ahead of time. All yoga guests are asked to bring their own mat and props and to wear a mask throughout the session.

Yes, children are welcome to visit. If you intend to visit after 5:30 pm on weekdays, please include any children in your reservation so that we can account for them in our overall gym capacity.

We understand that things are going to feel quite different at the gym as we take the necessary steps to alleviate risks of the virus. If you do not agree with the policies in place as we reopen, we want you to know that we respect your opinion, but we ask that you do not attend the gym until we can confidently lift the policies.